Post by account_disabled on Feb 25, 2024 6:13:41 GMT
There is no entrepreneur who is not one every day, every morning at work. That is why it is common for the first rule for collaborators to be “everything safe”, “nothing that the boss has not previously authorized” The result is a level of immobility and centralism in decision-making, which paralyzes any activity and cancels the possibilities of contributing, of proposing new ideas to improve what is done in the company. That is to say, excessive bureaucracy and centralism in the operation are artificially created, which causes alarming levels of non-quality and non-productivity.
The arrogance and intellectual vanity of the leader are disastrous when the objective is to promote a culture of Customer Service. There are two fundamental reasons: The leader will remain in his island of power, in the niche of the Whatsapp Number List company that he has created to mark the distance with the operatives. And “serving customers” is an exclusive topic for counter employees or salespeople. The boss is the boss! One of the main reasons why continuous improvement programs fail stems from the moments in which the leader saves employees from complicated situations.
Then, supervision becomes a box full of cotton balls so that the employee “never makes a mistake,” because the managerial super hero will always come to his aid. In this way, collaborators will know that errors, deviations, re-processes and product rejections will never have consequences. This is exactly a culture that prevents the development of healthy and effective subsidiarity in the company. The lack of development and self-sufficiency of the team of collaborators will be the costs to pay. The leader created a generation of “useless” Elmore maintains that the recognition and improvement in the self-esteem of collaborators was a theme.
The arrogance and intellectual vanity of the leader are disastrous when the objective is to promote a culture of Customer Service. There are two fundamental reasons: The leader will remain in his island of power, in the niche of the Whatsapp Number List company that he has created to mark the distance with the operatives. And “serving customers” is an exclusive topic for counter employees or salespeople. The boss is the boss! One of the main reasons why continuous improvement programs fail stems from the moments in which the leader saves employees from complicated situations.
Then, supervision becomes a box full of cotton balls so that the employee “never makes a mistake,” because the managerial super hero will always come to his aid. In this way, collaborators will know that errors, deviations, re-processes and product rejections will never have consequences. This is exactly a culture that prevents the development of healthy and effective subsidiarity in the company. The lack of development and self-sufficiency of the team of collaborators will be the costs to pay. The leader created a generation of “useless” Elmore maintains that the recognition and improvement in the self-esteem of collaborators was a theme.